How do clients perceive you? The importance of feedback in business
Soliciting feedback is a critical step for all businesses, but one that many skirt in fear of any negative results, but guessing at your brand's reputation is less helpful in the long run than getting...
View ArticleWhen customers threaten to post negative Yelp reviews
It can be upsetting when a customer threatens to post a negative review, but there are ways of handling any form of extortion when demands are made in order to prevent that negative review.Follow The...
View ArticleTop 10 online reputation mistakes you may be making
There are several mistakes most business professionals don't know they're making online, and it's not always a bad review that gets the ball rolling!Follow The American Genius on Facebook for exclusive...
View ArticleReputation management in the era of distrust
Reputation management today is more challenging than in the past as distrust has set in to the American culture obsessed with communication, but there are ways to safeguard your brand. Follow The...
View ArticleBusiness lessons from the recent IRS scandal
The recent IRS scandals bring to life the human behavior that happens within the government, but also at companies of all sizes. Preparation for these kinds of scandals can help your company in the...
View ArticleTaco Bell taco licker fired, exposing big challenge for brands
Recently, a Taco Bell employee was fired for an image that went viral, but most missed the main takeaway from this situation: brands need to take action right now.Follow The American Genius on Facebook...
View ArticleHow an innocent tweet can blow up in your face
Can one tweet thanking someone for their support really hurt your name or your brand? Let us take a look at a single tweet made this weekend by a politician as one example. Follow The American Genius...
View Article12 creative ways to build and protect your name online
In an effort to build your brand or protect it, you already know the basics, but what are the unheard of ways to manage your reputation and advance it online? Follow The American Genius on Facebook for...
View ArticleSocial Sweepster flags which social media posts might make you look bad
(Social Media) Social Sweepster uses language and image recognition technology to tell you what social media posts of yours might get you fired, embarrassed, or worse. Follow The American Genius on...
View ArticleDon’t Look to Your Local REALTOR Association to Save You
The theme had come up once at one of my office sales meetings and today again at lunch. Says one title company’s account executive, the time has come for individual REALTORS to write to the Arizona...
View ArticleAnd Another Thing – Busted
Lani busted me. I put this post on my site and then pulled it when I thought it might be a little much for my public. I thought only John G had seen but obviously not. I spoke to my dearest friend...
View ArticleDeep Thoughts By Kelley – First Impressions Count
“If 70% of buildings were built like most Web sites, most of us would live and work in tents.” First impressions. Ever notice that Trulia and Zillow have more or less the same layout on their front...
View ArticleIt’s the Naked Aggression
If I had been posting on AG longer, I would ask you all if you have missed me. As I have not, I will just assume that you didn’t notice. What? You DID notice! How sweet! I have been a bit busy, but I...
View ArticleRe-Learning Tom Hopkins’“Unbelievable” Message
Yesterday I was in the midst of the particular hell known as the Costco roadshow, standing a few feet away from some fairly horrible dresses for toddlers and a really great five-piece gas fire pit with...
View ArticleReal Estate Implosion, Lawyers, Realtors & Disintermediation – Oh My.
The cool thing about lawyers is that even though they compete with one another, they understand the basic reality that business is there for the taking. Rarely can you walk down a street in America and...
View ArticleMust-Read Post for Real Estate Bloggers
If you're a real estate blogger, read the post that Joe at Sellsius has just written - How to IDIOT Proof Your Blog From Lawsuits . "T" seems to be so simple that it shouldn't need to be said, but it...
View ArticleVote For Your Business This November
Photo Credit OMG McCain just ate an apple! I can’t quite believe that in a couple of months it will all be over, this Presidential race seems to have dragged on forever. It has been impossible to...
View ArticleGoogle Alerts Now Available on RSS
Fighting Bulky Inboxes With RSS Google Alerts are a way to tell Google what terms (like your name, business or neighborhood) you want to know when they’re mentioned online. You can have it emailed to...
View ArticleHave a Heart!
Reputation management on the Internet can be extremely difficult, not only because you have to keep up with the conversations but also because there are some cruel and mean spirited people out there....
View ArticleAre You a Bad Boy (or Girl)?
You may be and not even know it! A few times a year I will get an email from my dad asking a random question, such as: “Why were you quoted in an article on the latest ocular surgery practices in...
View Article
